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AI Complaint Handling
#LoveComplaints: Join us for an interactive discovery session where we’ll introduce new and upcoming AI features designed to make complaints handling more effective.
📅 Wednesday 1st October 2025
🕞 1:30pm-2:30pm
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Countdown to Compliance
With less than a month until Awaab’s Law takes effect on 27 October 2025, this session focuses on final preparations and meeting new duties.
📅 Monday 13th Oct 2025
🕞 10:30am-11:15am
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Complaints: Early Insights
Highlighting early experiences from those trialling Octavia, offering a glimpse into how AI can make complaints management smarter and more effective.
📅 Wednesday 29th Oct
2025
🕞 11am-12pm