It's National Customer Service Week! We've got a host of activities planned throughout the week, so stay tuned to our LinkedIn for all the latest updates.
On Monday we will be sharing why NCSW is important to GovMetric and explore the Future of Service in the public sector.
Webinar: ‘Service with Respect: Feedback as a Catalyst for Service Transformation’, hosted by GovMetric and Staffordshire County Council as part of National Customer Service Week.
On Wednesday we will be sharing various video interviews about Effective Service Leadership including:
• A conversation with Paul Pember (CX Score).
• Video interview with Emily Doorbar, Head of Customer Excellence at Staffordshire County Council.
On Thursday our Director of Product and Technology, Lewis Harper will discuss reputation and data security.
Blog: "20 Years of GovMetric - Changes in Customer Services".
